Public (Virtual). If a Course is designated as “Public (Virtual)”, learners may access it during the date and time designated for that Course. Rescheduling a Public (Virtual) Course is allowed if requested at least three (3) business days prior to the start time of your scheduled attendance. If Atlassian has to cancel or postpone a Public (Virtual) Course for any reason, we will notify you via email at least two (2) business days prior to your class and you will be re-enrolled into the next available equivalent Public (Virtual) Course. Email email@example.com for rescheduling requests.
On Demand. If a Course is designated as "On Demand", then you may access and view it at your convenience as many times as you wish within thirty (30) days after purchase once we provision your learner account. Additionally, if designated in the applicable Course description, an On Demand Course may include access to a hands-on “product lab” for twenty-four (24) consecutive hours during such thirty (30) day period.
Tutorials. If a Course is designated as “Tutorials”, then you may access and view the content at your convenience as many times as you wish within one (1) year after purchase.
Fees & Payment
Individual (Live-online) Courses
- Less than 6 hours: $500
- 6 hours or more: $700
Individual (Recorded) Courses
- Less than 6 hours: $300
- 6 hours or more: $400
Company (Live-online) Courses (up to 12 learners)
- Less than 6 hours: $3000
- 6 hours or more: $4500
Company (Onsite) Courses (up to 12 learners)
- $7500 (Atlassian reserves the right to charge reasonable travel and expense fees upon your prior approval)
- You can schedule either of the following on one business day
- Two Courses less than 4 hours, or
- One Course 6 hours or more
Training Credits offer a convenient way to acquire any training products from the Atlassian University product catalog (excluding Certification exams, which are acquired through Kryterion). You may not use Training Credits as a payment method for additional Training Credits. To redeem Training Credits, you must make your purchase through Atlassian’s payment system at https://www.atlassian.com/purchase/training. You are responsible for managing and using your Training Credits. Training Credits expire at end of the eligibility period, which is twelve (12) months from the date your order for Training Credits is accepted by Atlassian, regardless of the actual purchase date. Unused Training Credits do not roll over and are non-transferable, non-creditable and non-refundable. The cost of 1 Training Credit is $1. There is a 20% discount for purchases over 20,000 credits; for example, 20,000 credits costs $16,000.
We offer a no-questions-asked refund on Courses you do not schedule, attend or view within thirty (30) days after purchase. However, refunds are not available for Live-online Courses that you fail to properly reschedule as set forth above, or that you do not attend. To request a refund, please email firstname.lastname@example.org.
What are learning paths?
I have more questions or need further training support. Who do I contact?
For additional training questions, please raise a support ticket with our University Service Desk: